Privacy statement
The Green Core values the privacy of all visitors to its website and manages your personal data confidentially.
We respect your privacy
Information security and the protection of your and our personal data are of the highest priority at the Green Core. We take appropriate security measures to ensure the confidentiality of your data. We attach great importance to the information you provide us. In this statement, you can read what this means specifically for you: what data is processed, how we do it, and how we ensure optimal security. The Green Core respects the privacy of all visitors to its website and manages your personal data confidentiality.
1. Principles, responsible party & purposes
We respect your privacy according to the principles of the “General Data Protection Regulation (GDPR)”. This means that we process your personal data carefully in accordance with the purposes mentioned below. This is done in compliance with appropriate technical and security measures to guarantee its confidentiality and to prevent loss and unlawful use of personal data. The party responsible for the processing of your personal data is The Green Core Foundation, located at 2031 BJ Haarlem, Hendrik Figeeweg 1.
1.1 Purpose of the processing of personal data
To provide you with our products and services and process your orders, inquiries, and any complaints, including assessing business creditworthiness and fraud prevention;
For the proper maintenance of our website and its technical administration. To conduct market research to improve the technical and content quality of the website;
For direct marketing purposes, such as displaying personalized advertisements.
The personal data provided by you will not be processed for purposes other than those mentioned above unless you have given prior consent or we are authorized or required to do so by law.
How do we collect data, what data we store, and how long we keep it?
2.1. Data provided by you
When creating an account, requesting a catalogue or newsletter, or through contact, whether by phone, in writing, or via email. Even if you make your first purchase with us, we always ask for the following data: first name, last name, gender, position, company name, delivery address and billing address, phone number, and email address, Chamber of Commerce number and VAT number. Additionally, we ask for the opening hours of your warehouse and other logistics-related questions and delivery options. Additionally, we ask you to specify which packaging materials you use. The aforementioned personal data will be used to improve the content of this website and to personalize the content and layout of our pages for each individual visitor. This way, you don't have to enter them again with each order, and we can ensure that your order is processed with the utmost care.
Some of the provided data is necessary for the processing of your order/request, while others help us tailor our services to your needs. The required data is indicated on the forms by the (*) symbol. For non-online payments, we check your creditworthiness every 3 months. We only share data with third parties if necessary to fulfill an order (for example, with the bank for payment processing or with the supplier who delivers our packages or pallets to you).
Company name and data (insofar as they are personal data)
First and last name of contact person
Gender of contact person
Phone number of contact person
Email address of contact person
Password of contact person
IP addresses
Other personal data actively provided, for example, by creating a profile on this website, in correspondence, and by phone
Location data
2.2. Data we add and/or keep track of ourselves:
Your customer number-
Your customer history (an overview of your orders, deliveries, and payments)
For our website, we also use Cookies, your IP address, and some other data:
Cookies: This only relates to our website. You can read more about this in our Cookie Policy;
Your IP address: This is automatically assigned to your computer by your own Internet Service Provider to access the Internet. We use your IP address to check from which device an order is placed. This allows us to combat possible fraud, for example in the event of unauthorized use of your account by third parties;
The type and version of your internet browser, as well as data related to your last visit to our website.
2.2.1. Retention period
We do not retain data longer than strictly necessary. The data is kept in a form that allows for your identification. The data may also be retained for longer periods for archival purposes or to compile statistics.
2.2.2.Unsubscribe from commercial communications
At any time, you can unsubscribe to stop receiving our commercial communications, either by mail or electronically.
Protection of your data
3.1. Limited Internal Use of Data
Our internal procedures ensure that only those employees can access your personal data who need it for their work. Our employees and parties engaged by us are obliged to respect the confidentiality of your data.
3.2. Do we share your data with third parties?
The Green Core declares that it will not sell your personal information. We only provide your data to those parties involved in processing your order. Your personal data are confidential with us: they are never communicated to third parties for commercial purposes. We use suppliers for the execution of our services, such as delivering your order. Through written contracts, we ensure that all our suppliers also comply with our strict requirements of confidentiality.
4. Lawfulness of data processing
Your data is processed to provide our goods and services to you. We request your consent when providing your personal data. By explicitly accepting our privacy statement, you agree that the Green Core collects and processes your personal data in accordance with this privacy statement.
5. Data retention period
We retain data for only as long as necessary to serve you as a customer, unless the law requires us to retain it for a longer period.
6.Your rights
Below, we list all your rights. To exercise any of these rights, please send us an email (via info@thegreencore.com).
6.1. Right of access
You have the right to access your personal data at any time when logging into our website. For access to other data, you can request it directly from us, preferably from O. Perlee (Director) via info@thegreencore.com.
6.2. Right of rectification & supplementation
If any data is incorrect or incomplete and you cannot modify it yourself on the website, please notify us, preferably O. Perlee (Director) via info@thegreencore.com.
6.3. Right to erasure (including the right to restriction or objection)
If you wish to have your data removed from our database, we will comply, provided we are not obligated by law to retain it for a certain period. You can, of course, withdraw your consent to receive commercial messages (via mail or email) at any time by sending an email to O. Perlee (Director) via info@thegreencore.com.
6.4. Asking a question or filing a complaint
If you have any questions regarding our privacy statement or believe that we do not adequately safeguard your rights, please let us know via email info@thegreencore.com. Your complaint or question will be promptly addressed, and you will always receive a response from us. You can also contact the supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, Postbus 93374, 2509 AJ DEN HAAG), regarding this matter.
7. Security and confidentiality
Because the confidentiality of your data is of utmost importance to us, we use appropriate internal and external security measures to prevent any unauthorized use, including procedures for handling data breaches.
This privacy statement was last updated on May 17, 2018, and is prepared in line with current regulations. Our company may use consumer information for new purposes that are not yet included in our privacy policy. In such cases, we will contact you before using your data for these new purposes, to inform you of the changes to our personal data protection policy and give you the opportunity to refuse participation.
If you would like to respond to our privacy policy, you can contact us:
Via e-mail: O. Perlee (Director) via info@thegreencore.com.
By phone: 023-555 25 00
By mail: The Green Core Foundation, Hendrik Figeeweg 1, 2031 BJ Haarlem
Newsletter
If you have indicated that you wish to receive our digital newsletter, you will regularly receive information via email about our company, products, and services. If you no longer wish to receive the newsletter, you can unsubscribe via the link in the newsletter or by sending an email to info@thegreencore.com.
Dutch Data Protection Authority
Of course, we are also happy to assist you if you have any complaints about the processing of your personal data. According to privacy legislation, you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
Security
We implement appropriate security measures to limit misuse and unauthorized access to your personal data. This includes ensuring that only necessary individuals have access to your data, securing access to the data, and regularly reviewing our security measures. Additionally, we utilize SSL certificates for the secure transmission of your data and communication.
We reserve the right to modify this privacy and cookie statement. Any changes will be published on this website. We recommend regularly consulting this statement to stay informed about any changes.